UG Support

UG Support's Profile Comments

Comments: 31, viewing 1 - 20

guillermopeitto wrote on Jun 29th, 2016 9:01pm

Hi there, thank you very much for the solution !

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brilee_mcphee wrote on Jun 19th, 2016 11:35pm

Maggot97 wrote on Jun 5th, 2016 at 10:28am :
I signed up to Tab Pro - Lifetime Subscription

I really thought I had a free 3 day trial period. I want to cancel my subscription before the 3 day period expires! I do not want a lifetime of tab pro.


Could you please cancel my subscription and give back the money? I in a desperate need of money.

Thank You




please let me know if they do! i am in the exact position, except i just wanted to try the trial, and then discovered there was no cancel option!

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corray wrote on Jun 8th, 2016 4:21pm

The transpose feature is not working! Ia it UG problem or mine? Have had no problems with it in the past.

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Maggot97 wrote on Jun 5th, 2016 10:28am

I signed up to Tab Pro - Lifetime Subscription

I really thought I had a free 3 day trial period. I want to cancel my subscription before the 3 day period expires! I do not want a lifetime of tab pro.

Could you please cancel my subscription and give back the money? I in a desperate need of money.

Thank You

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jim.vallie wrote on May 23rd, 2016 4:51am

I want answers to a problem with protocall error? I don't want to read everyones requests for refunds. I have a bad feeling about this.

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rickard.dahllun wrote on May 22nd, 2016 9:53am

I am having major issues with my app for the ipad, yesterday i had a gig and it would not want to open at all and when it finally did songs where missing and the playlist is all fucked up, it lists all the categorys 6 times and the songs even more than that and yes the new favorites search system, what is that? it lists songs that i have not even favorited and generally it is not working well. This makes it very hard for me to do my job, when you are on stage you do not have time for stuff like this. Is it possible to download a version of the old app from somewhere? I am also a liftime member since many years ago but still the app tells that i am not and offers me to pay for it again...... strange.



Rickard

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ibluby wrote on Mar 10th, 2016 12:09am

Hi,
I had gotten several lifetime membership offers right after I joined Tab Pro and then downloaded Tabs HD and have since paid for 2 lifetimes but I cant be sure what they were for.
Heres why.
The offers came via email with the cover page familiarities of the product I wanted a lifetime membership for but following the links I ended up on pages that were UG and no real connection to the Lifetime offer to where I just came from.
What am I missing here?
Have ? not ever offered me Lifetime to Tab HD app? I would love to get a "person" on the phone that seems to care about my frustration and help me understand where my money went and why i'm still getting monthly charges for my Ipad. I like the app and don't have a lot of free time but i'm gunna cancel if it continues to bill me every month.

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larryt272 wrote on Dec 31st, 2015 6:28pm

Does anyone else have a problem with Android phone app switching to left handed? I have checked and unchecked the lefty box numerous times and it just won't switch. My buddy did on his iphone last night and it worked perfectly. It's driving me nuts!

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collierwilson wrote on Dec 24th, 2015 5:43am

i just started my 3 day free trail earlier today. I was looking at some music and clicked on the "lifetime membership 70% off" button to find out more info. It then signed me up for it without me confirming anything. Is there any way I can get my money back? Thanks!

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Avias wrote on Dec 7th, 2015 2:50am

Hello Admin. I've got a problem. It says "SYNC ERROR" and when I tried to log in it says "NETWORK UNAVAILABLE". I have a strong internet connection. Is this a bug? or is Ultimate Guitar Tab App down?

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schuderer1 wrote on Nov 1st, 2015 5:27pm

Please see my messages from oct 21, 23, 28 and today. UG lifetime membership isn't working for me and I would like a refund. Please help.

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zephyrloveus wrote on Oct 27th, 2015 3:33am

Hi, please cancel my subscription, please!

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carles11 wrote on Oct 11th, 2015 8:55am

I want to cancel my subscription please!!!!!!!!!

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arronp wrote on Oct 5th, 2015 5:29pm

When can we expect an iOS9 fix, patch, repair?

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luis_cespedes1 wrote on Oct 4th, 2015 8:48pm

hi, i cant cancel my plan

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Brad Neal wrote on Sep 16th, 2015 3:21am

Can you direct me to instructions about building a music library on UG?

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ruslanzk wrote on Jun 16th, 2015 10:14am

Please refund my money.
there is no cancel button
i dont want this lifetime membership

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sherlocksongw wrote on Mar 14th, 2015 8:54am

Please cancel my free trial, I don't wish to pay for this service.

Why is there no Cancel button anywhere on this site?

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wfleslie wrote on Jan 15th, 2015 3:24pm

I purchased the lifetime version of TABS HD and I can't access any tabs. I receive a window that asks me 'Choose your plan to continue'. And then wants me to make a purchase of the product that I have already paid for. I hit 'Restore' and I receive a message 'You do not have any active subscriptions to restore'. I checked the APP store and it shows my purchase history that confirms my payment and subscription. Can you help?

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hanna.kaivola wrote on Oct 8th, 2014 10:06pm

Please cancel my free trial, I don't wish to pay for this service.

Why is there no Cancel button anywhere on this site?

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